Most Frequent:
· Do you have free shipping?
· How do I contact Beadsphere?
· Can I get a Beadsphere Beads Catalog?

Ordering and Orders:
· Do you sell wholesale or have quantity discounts?
· Do you sell Internationally?
· How long will it take to receive my order?
· How do you handle backorders?
· How do I return something?
· Do you have a minimum order amount?
· How do I resolve a problem with my order after I receive it?
· Can I request a new product?
· What types of payment do you accept?
· What Shipping methods do you use and how much does it cost?
· Do you have a knowledge base for technique, tips, tricks and tutorials for beading?
· I need help with beading or figuring out a bead kit; can you help me?
· Does Beadsphere.com offer classes on beading and techniques for beading?
· Do you take phone orders?
· Nigerian Scams?
· Phishing?

Web site:
· Searching: How do I find something I'm looking for on your web site?
· Cookies: what are they? Do you have cookie policies?
· Are online credit card orders Secure?

Beadsphere.com offers free shipping and other shipping methods; please visit our shipping page for details.

Beadsphere does not currently supply a bead catalogue. Our online beading catalog is the only method to purchase beadsphere beads.

Yes. Beadsphere does have quantity discounts. Please contact us or look for the currently monthly sale item.

Beadsphere does sell internationally; please visit our shipping page for details.

All orders typically take 3 to 5 business days to arrive at your location. Please visit our shipping page on how to expedite orders and reduce shipping time. If you have a need to expedite an order, you only need to let us know! We will do everything possible to meet your deadline. Typically shipping times and duration of travel can be found on our shipping page.

Backorders are purchased and filled almost immediately when beadsphere does not have an item in stock. We strive to make this process as transparent as possible. If an item won’t be available for a period long enough to affect our usual shipping time, you will be notified of the delay and given the option to ship the available items individually. We will automatically ship back orders as they become available and will inform you first.

Please visit our customer service page for returning items.

If you have difficulty or an error in your order when you receive it, please contact beadsphere immediately to correct your order.

Payment: Beadsphere accepts credit cards (Visa, MC, AMEX, Discover), and PayPal only. Currently, we do not have a check acceptance method that works well for us. Please check back soon.

Beadsphere does not have a minimum order requirement.

Beadsphere.com has limited hours for phone orders, please contact us for further information.

Nigerian Scams and Phishing: Please don’t bother us.

Beadsphere.com products can be searched from our product search page.

Read about cookies and how they are used in our privacy policy statement.

Shopping at Beadsphere.com is secure; we use a secure server and bank institution credit card processing. Please read more about secure shopping in our privacy policy statement.

We are happy to hear about any product suggestions you may have. Please contact us.

Beadsphere does have a page for tips and tricks, with suggestions for beading and how to bead. Please visit this knowledge base for how to bead or techniques used in building bead kits. We are also welcoming any new ideas or suggestions to be added to this page. If you need further assistance with a kit or technique, we welcome e-mails with questions as well, and can send further details or discussion on how to approach a problem. Currently, we are accumulating an e-mail list for those interested in online beading classes; if there is enough interest, we'll schedule classes. Please indicate your level of interest and skills.